WHAT DO WE DO WITH YOUR INFORMATION?
When you purchase products from our online store we collect the personal information provided by you as part of the buying process. The information held includes:
- Full Name
- Email address
When you browse the Fat Leaf online store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing: We will seek your permission to contact you by email about our store products, offers, discounts, based on your previous purchasing history.
When you undertake a purchase from our online store and provide us with personal information to:
- Complete a transaction
- Verify your credit card details provided
- Place an order
- Arrange for a delivery or return a purchase
We imply that you consent to our collecting and using this information for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at:
- email: email@example.com
- Post: Fat Leaf Ltd, Unit 3-4 Horn Park Business Centre, Beaminster, Dorset, DT8 3PT
- phone: 01308 538891
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
The Fat Leaf online store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.
If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
For more insight, you may also want to read Shopify’s Terms of Service or Privacy Statement.
Fat Leaf Ltd does not share your data or sell your data to other third party businesses or organisations. The only time we give the third-party providers your data will be to enable them to perform services they provide for us. For example it is necessary to provide delivery firms with your name, address and telephone number (when advised) to ensure that the product you have purchased can be delivered.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
Once you leave Fat Leaf's online store website or are redirected to a third-party website, you are no longer covered by this Privacy Statement or the Fat Leaf Terms of Service.
When you click on links on the Fat Leaf online store, they may direct you away from our website. Fat Leaf are not responsible for the privacy practices of other sites and encourage you to read and review their privacy statements.
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
Here is a list of cookies that we use. We’ve listed them here so you that you can choose if you want to opt-out of cookies or not.
|Cookie||What it does|
|_session_id, unique token, sessional,||Allows Shopify to store information about your session (referrer, landing page, etc)|
|_shopify_visit, no data held, Persistent for 30 minutes from the last visit,||Used by our website provider’s internal stats tracker to record the number of visits|
|cart, unique token, persistent for 2 weeks||Stores information about the contents of your cart|
|_shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day,||Counts the number of visits to a store by a single customer|
|_secure_session_id, unique token, sessional|
|storefront_digest, unique token, indefinite||If the shop has a password, this is used to determine if the current visitor has access.|
AGE OF CONSENT
By using the Fat Leaf online store, you must be 18 years or over and allowed by law to make an online purchase through the site.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
QUESTIONS AND CONTACT INFORMATION
If you would like to:
- Your personal data we hold: (access, correct, amend or delete)
- Register a complaint
- Request more information
Fat Leaf Ltd
Unit 3-4 Horn Park Business Centre
Company Registration Number: 07066265
VAT Number: 137 3815 08